Alameda Health System Community Outreach Worker in Oakland, California

SUMMARY: Performs community outreach and health education activities for targeted health care program.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

  1. Acts as liaison between client, relatives, guardians, employers, physicians, and service providers on behalf of clients.

  2. Administers risk assessment questionnaires.

  3. Assists in determining vocational goals and abilities.

  4. Assists in development of case management plans; oversees implementation of plans subject to review by professional staff.

  5. Assists with coordination and delivery of preventive health care programs.

  6. Attends staff conferences; represents staff in community-agency meetings.

  7. Collects and delivers (if applicable) participant's informed consent forms and/or questionnaires to designated staff.

  8. Conducts intake interviews with clients and relatives to obtain information concerning medical/social history and current mental condition, following established protocols.

  9. Informs clients of community services available and may contact those agencies/community-based organizations on clients' behalf.

  10. Performs community outreach and health education activities to targeted groups and/or individuals.

  11. Pre-screens clients to determine health care/social service needs and communicates those needs to professional or paraprofessional personnel as necessary.

  12. Provides community groups with educational information concerning health/social service programs in Alameda County.

  13. Recruits volunteers to attend drug treatment programs at participating drug treatment centers.

  14. Translates educational and other resource materials for specific targeted population.


Required Education: A.A. degree from a recognized college in health services, social science or a related field such as psychology or counseling; or completion of two years of college or university with 60 semester units or 90 quarter units from a four-year college or university with major coursework in health services, social science or a related field.

Preferred Education: N/A

Required Experience: One year full-time experience working in a community outreach program performing duties such as intake, peer counseling, assessments, program screening, placement and referral is preferred, or one year full-time experience in the class of Specialist Clerk or higher with AHS services performing similar duties, or the equivalent of two years of full-time experience working in a community outreach program performing similar duties.

Preferred Experience: N/A

Required Licenses/Certifications: N/A

Alameda Health System is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military background.